Ya, trying to make the named see each other is just a pain... just kill all the adds.. then tell everyone to stop dpsing.. and send the custodian.
ok that makes sense. twice we had the custodians reset and not go into hard mode. will make sure bosses are not against wall when time comes. We only gave the center area positioning one try, had some back luck with a couple being dead on floor below so we decided to stick to hallways or rooms.
If you are having problems triggering HM using the custodians you can have the tanks and their healers move toward the center so that Penda and Kendis have line of sight on each other and this will trigger it.
Now I know there is a risk of knockback and getting knocked over the side but this is the way my guild does it and never seems to be a problem. Also if you do it this way make sure no one is clicking the orbs until the tanks have the HM encounter back into position to avoid orbs from popping out in the middle.
That is NOT the case, you dont even have to aggro both of them.
Also seems that both custodians have to be aggroed at the same time or very close to avoid them resetting. At least that is what happens to us.